Privacy Policy

US Privacy Policy

  1. Sunsolve MD, a Delaware corporation, sells a line of cosmetics with a sun protection factor to help protect users’ skin against the harms from exposure to ultraviolet rays of the sun.  Customers are able to purchase products from Sunsolve MD using the e-commerce website it operates (the Site).  Also, Sunsolve MD has a presence on the following social media platforms:  Instagram, Facebook, Twitter, YouTube, TikTok, Pinterest, LinkedIn, Snapchat, Reddit and Tumblr.
  2. In this policy, Sunsolve MD is referred to as “Sunsolve MD,” the “Company,” “we,” “us,” or “our.”
  3. Sunsolve MD will collect information from Site visitors, users of our social media accounts, and customers who purchase products, some of which will be personal information.  Sunsolve MD is committed to the protecting the privacy of its Site users’ and customers’ personal information, as well as its social media accounts.  Accordingly, Sunsolve MD established this privacy policy to explain the kinds of personal information it collects, how it collects and uses that personal information, how it may disclose or share personal information, and the options for individuals to make choices about the personal information Sunsolve MD collects.  This policy appears on our Site and is referenced in our social media pages.

Contact Information 

  • Please direct all communications or requests about our privacy practices or program to Sunsolve MD to our privacy team. Our team can be reached by any of these ways:
    2. 1521 Concord Pike, Suite 301 #209, Wilmington, DE 19803

Personal Information

We Collect and Uses of the Personal Information.

Information Collected from Website Visitors. We may collect the following personal information from Site visitors:

  • Internet protocol address
  • Location of visitors
  • Web browser type used by visitors
  • Operating system of the visitors
  • Key words or search terms used by visitors to find the Site
  • How many visitors view the Site or certain pages on it

We use information from Site visitors to understand who our Site visitors are, personalize content seen by visitors, and improve the Site’s content and performance.

We also collect non-personal information from Site visitors using Google Analytics.  See Section 4(c) below.

Information Collected from Customers

We collect the following types of personal information from customer who order our products from our Site:

  • Name
  • Email
  • Postal address
  • IP address
  • Products they order and their product preferences
  • Skin type
  • Payment information

We may also collect contact information if you communicate with us using a web form on our Site, email, postal mail, text message, or phone, along with any information you provide us in your communication.

We collect this information in order to fulfil the product orders submitted by our customers, to provide customer support, and to market, recommend, and offer additional products to them.  These additional products may be personalized to the needs of our customers.  We use payment information to obtain payment for our products.  From time to time, we may use personal information to make special offers or promotions of products.  Finally, we maintain personal information as a record of orders made and for our financial records.

  1. Information Collected from Representatives of Vendors and Business Partners.  We collect business contact information from representatives of our clients, vendors, and business partners.  We use representatives’ business contact information to create, maintain, or terminate business relationships with representatives’ businesses.  We may also need to communicate with representatives to obtain or provide support, maintain security, resolve disputes, or to conduct oversight or investigations.
  2. Information Collected Using its Social Media Accounts.  We may collect information you post on our social media pages, including your username on the social media platform to which you submit a post.  We use our social media accounts to market our products, obtain customer feedback to improve our products, communicate with customers, and understand customer preferences.

Personal Information of Minors

Our Site is intended for use by adults 18 years and older.  We do not market or sell products or services to minors or knowingly collect personal information from children under age 18.  If you believe that we have inadvertently gathered personal information about a minor, please write to us at the contact information in Section 2 above, and we will remove it.

Notice to California Residents About “Do Not Track” Settings

Under California law, online service providers must say in their privacy policies how they respond to “do not track” settings that users can set in their browser software.  Currently, there is no standard governing what, if anything, a website operator should do when receiving a “do not track” signal.  Consequently, we do not currently take action in response to a “do not track” browser setting. We will revise this policy if an industry standard regarding “do not track” settings emerges.

Disclosure and Sharing of Personal Information

  • We may share your personal information with vendors or outsource service providers that help us provide the Site and products to our clients, or that assist with support functions such as marketing, billing, payment card processing, and data analysis.  We will require any such vendors or service providers to manage your personal information with privacy and security safeguards consistent with this privacy policy.
  • From time to time, we may be required to respond to a subpoena, court order, search warrant, administrative or judicial process, requests by law enforcement agencies, or other requests that we must respond to under applicable law.  We may disclose your personal information in response to any of these requirements.  Also, we may disclose your personal information to preserve the security of our Site or social media accounts, resolve disputes, or to assess any possible wrongdoing.
  • We also may share aggregate or anonymous information collected about Site or social media usage, as long as the information does not identify any specific individuals.
  • We may share or transfer personal information about you in connection with a merger, acquisition, reorganization, or sale of assets of our business, in the event of bankruptcy, or during the negotiations leading to such an event.  We will seek assurances from any buyer that your personal information will be used, shared, maintained, and disclosed consistent with the terms of this privacy policy.
  • Except as noted above, we will not sell, distribute, transfer, or lease your personal information to third parties.

Security of Personal Information

  • We are committed to securing your personal information.  In order to prevent unauthorized access or disclosure of your personal information, we have implemented industry standard administrative, physical, and technical safeguards to secure the personal information we collect using our Site or social media accounts.
  • While we collect payment information to complete customer product purchases, we do not ourselves receive or store customers payment information.  A web page from our Site prompts customers to submit payment information to pay for products.  Nonetheless, that web page redirects customers to our payment gateway service, which processes payments.  Communications with the payment gateway page are encrypted.  We have no access to your payment information.

Making Choices About the Personal Information We Collect

You may choose to access or restrict use of personal information collected from you in the following ways:

  • If you would like to access the personal information we have about you, or make any corrections or updates to it, please send your request to us using the contact information in Section 2 above.  Please keep in mind that we may have a legal right or obligation to preserve personal information as it currently exists.
  • When we seek your consent on a web form, we offer an option to not have personal information used for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by sending an opt-out request to us using the contact information in Section 2.
  • If you have signed up to receive our newsletter, you may opt out of receiving new editions of the newsletter by following the instructions on any edition of it or by contacting us.
  • Any email communications from us contain instructions on opting out of further email communications, although we will still send you emails relating to the support, administration, and security of our Site or products.

Complaints About Our Privacy Practices

If you have a complaint about our privacy practices, please contact us using the information in Section 2.  Please provide information relevant to your complaint.  Our privacy team will evaluate your complaint based on the information you provide and send you a response.  We may need to ask you for additional information to evaluate your complaint.  We will promptly investigate and respond to you in response to your complaint.  You may have other rights under law and the right to contact the privacy regulator in your jurisdiction about your complaint.

Updates to this Privacy Policy

We may change this policy from time to time. We will make changes by posting a revised copy of this policy to our Site or, if we deem it necessary, by email notice to you.  Your continued use of our Site or social media pages after a revised version of this policy appears on the Site or social media pages will constitute your approval of the amended version.



Sunsolve MD, a Delaware corporation, sells a line of cosmetics with a sun protection factor to help protect users' skin from the harmful effects of sun exposure. Sunsolve MD's e-commerce website allows customers to purchase products from the company. (the "Site") is owned and operated by Sunsolve MD. The following social media networks are where you can find Sunsolve MD: Instagram, Facebook, Twitter, YouTube, TikTok, Pinterest, LinkedIn, Snapchat, Reddit, and Tumblr.

In this policy, Sunsolve MD is referred to as “Sunsolve MD,” the “Company,” “we,” “us,” or “our.”


The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.


For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.


By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Contacting the Sunsolve MD (the Data Protection Officer(s)).

Legal Basis for Processing

We collect and process personal data about users in the EU and UK only when we have a legal basis for doing so under Article 6 of the GDPR.We rely on the following legal bases to collect and process the personal data of users in the EU and UK:

  1. Users have provided their consent to the processing of their data for one or more specific purposes
  2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are:
    1. Modify, personalise and improve services and communications for the benefit of customers
    2. Network and information security
    3. Fraud prevention
  3. Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary to perform a contract the consequences are as follows: We may not be able to provide you with our products or services, or with a high quality of service or respond to any queries you may have; and
  4. Processing of user personal data is necessary to a task carried out in the public interest or in the exercise of our official authority.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected AutomaticallyWhen you visit and use our Site, we may automatically collect and store the following information:

  1. IP address
  2. Location
  3. Hardware and software details
  4. Clicked links
  5. Content viewed
  6. Key words or search terms used by visitors to find the Site

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  1. First and last name
  2. Email address
  3. Phone number
  4. Address
  5. Payment information
  6. Auto fill data
  7. Skin type
  8. Products they order and their product preferences

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.The data we collect automatically is used for the following purposes:

  1. Statistics
  2. Visitors
  3. Personalised Content
  4. Improve Site content and Performance

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Fulfil product orders
  2. Provide customer support
  3. Personalised communication
  4. Market, recommend and offer additional products

Who We Share Personal Data With

EmployeesWe may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other DisclosuresWe will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it
  2. If it is required for any legal proceeding
  3. To prove or protect our legal rights
  4. To buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. We will actively review data and delete when such data no longer serves a purpose. 

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

We are dedicated to protecting your personal information. We have implemented industry standard administrative, physical, and technical safeguards to secure the personal information we collect through our Site or social media accounts to prevent unauthorised access or disclosure of your personal information.In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. While we collect payment information to complete customer product purchases, we do not receive or store payment information from customers. Our Site prompts customers to submit payment information in order to purchase products. Regardless, that web page directs customers to our payment gateway service, which handles payments.While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

Your Rights as a User

Under the GDPR, you have the following rights:

  1. Right to be informed
  2. Right of access
  3. Right to rectification
  4. Right to erasure
  5. Right to restrict processing
  6. Right to data portability
  7. Right to object


We recognise the importance of taking extra precautions to protect children's privacy and safety when they use Sunsolve MD products and services.

We do not knowingly collect or use personal data from children under the age where parental consent is required in the Country. If we learn that we have collected personal data from a child without consent from parent or guardian, the personal data will be deleted as soon as possible. If a child has provided us with personal data their parent or guardian may contact our data protection officer(s).

We may use your personal information to perform age verification checks and enforce any applicable age restrictions.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our data protection officer here:

  2. 1521 Concord Pike, Suite 301 #209, Wilmington, DE 19803

Do Not Track Notice

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We respond to browser initiated DNT signals. If we receive a DNT signal that indicates a user does not wish to be tracked, we will not track that user.

How to Opt-Out of Data Collection, Use or DisclosureIn addition to the method(s) described in section 13, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  • You can opt-out of the use of your personal data for marketing emails.
  • You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or updating your email preferences under "Your Account"


This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.


If you have any complaints about how we process your personal data, please contact us through the contact methods listed in section 19 so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK, Data Protection Commission in Ireland.

Contact Information

Please take a moment to familiarise yourself with our privacy practices and direct all communications or requests to our privacy data protection officers. Our team can be reach by;